gk66 Privacy Policy

1 Introduction

gk66 ("we", "us", or "our") operates the online casino and sports betting platform available at gk66.im. This Privacy Policy describes how gk66 collects, processes, stores, and protects the personal data of individuals ("you", "the player") who access or use the platform, with particular reference to players based in Bangladesh.

By registering a gk66 account or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree to this Privacy Policy, you must not use the gk66 platform.

This policy should be read alongside the gk66 Terms & Conditions, which govern your overall use of the platform. Defined terms used in this policy have the same meaning as in the Terms & Conditions unless otherwise stated.

2 Data We Collect

gk66 collects personal data through several channels: directly from you during registration and account use, automatically through your interactions with the platform, and from third-party verification and payment service providers. The categories of data we collect include:

2.1 Registration and Identity Data

• Full legal name;
• Date of birth;
• Gender (where provided);
• Residential address (including city, district, and postcode);
• Email address;
• Mobile phone number;
• Username and encrypted password.

2.2 Identity Verification (KYC) Data

• Copies of government-issued photo identification (National ID card, passport, or driving licence);
• Proof of address documentation (utility bill, bank statement, or official correspondence);
• Proof of payment method ownership (e.g., bKash or Nagad account confirmation);
• Selfie or liveness check images where required by enhanced due diligence procedures.

2.3 Financial and Transaction Data

• Deposit and withdrawal amounts and dates;
• Payment method identifiers (e.g., registered mobile wallet number for bKash, Nagad, Rocket, or Upay; bank account details for Dutch-Bangla Bank, BRAC Bank, or City Bank transfers);
• Transaction reference numbers;
• Account balance history.

2.4 Gaming and Betting Activity Data

• Bet history, bet amounts, and bet outcomes;
• Game sessions played, duration, and results;
• Bonus and promotional offers claimed and wagering progress;
• Responsible gaming tool settings (deposit limits, self-exclusion status, session time limits).

2.5 Technical and Device Data

• IP address;
• Device type, operating system, and browser version;
• Session timestamps and platform interaction logs;
• Cookie identifiers and analytics data (see Section 6).

2.6 Communications Data

• Records of live chat conversations with the gk66 support team;
• Email correspondence submitted to [email protected];
• Responses to surveys or feedback requests, where voluntarily submitted.

3 How We Use Your Data

gk66 uses the personal data collected from players for the following purposes:

Purpose	Data Categories Used
Account creation and authentication	Registration data, device data
Identity verification (KYC)	KYC documents, registration data
Processing deposits and withdrawals	Financial data, KYC data
Providing gaming and betting services	Gaming activity data, device data
Anti-money laundering compliance	Financial data, KYC data, gaming activity
Fraud detection and platform security	Device data, financial data, activity data
Responsible gaming monitoring	Gaming activity data, communications data
Customer support	Communications data, account data
Marketing communications (opt-in only)	Registration data, activity data
Platform improvement and analytics	Technical data, anonymised activity data

gk66 does not use personal data for automated decision-making that produces significant legal effects on players, except where required to do so by applicable legal or regulatory obligations (for example, automated screening against financial crime watchlists).

4 Legal Basis for Processing

gk66 processes personal data on the basis of one or more of the following legal grounds:

• Contractual necessity: Processing required to create and manage your account, process transactions, and deliver the gaming and betting services you have requested;
• Legal obligation: Processing required to comply with applicable anti-money laundering, counter-terrorism financing, and KYC legal requirements;
• Legitimate interests: Processing undertaken to protect the platform against fraud, ensure fair play, improve platform security, and conduct analytics — where such interests are not overridden by your privacy rights;
• Consent: Processing of data for optional marketing communications, where you have explicitly opted in. Consent may be withdrawn at any time without affecting the lawfulness of processing conducted prior to withdrawal.

5 Data Sharing and Disclosure

gk66 does not sell, rent, or trade your personal data. We may share your data with trusted third parties only in the following circumstances:

5.1 Service Providers

gk66 engages third-party service providers who process data on our behalf under strict contractual data processing agreements. These include:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, and City Bank — for the purpose of processing deposits and withdrawals;
• KYC and identity verification providers: For the purpose of verifying player identity and age in compliance with applicable obligations;
• Game providers: Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, Spribe, and other studios — who receive limited session data necessary to deliver the relevant game experience;
• IT infrastructure and hosting providers: Who provide the servers and cloud infrastructure on which the gk66 platform operates.

5.2 Legal and Regulatory Disclosure

gk66 may disclose personal data to law enforcement authorities, regulatory bodies, or courts where required to do so by applicable law, court order, or in connection with the investigation or prevention of financial crime. Such disclosures will be made only to the extent required and proportionate to the legal obligation.

5.3 Business Transfers

In the event that gk66 undergoes a merger, acquisition, or sale of all or a material portion of its assets, personal data held about players may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and the privacy implications in advance where practicable.

6 Cookies and Tracking Technologies

The gk66 platform uses cookies and similar tracking technologies to operate core platform features, analyse usage patterns, and — where you have consented — deliver relevant content. The cookies used on gk66 fall into the following categories:

• Strictly necessary cookies: Required for the platform to function. These include session authentication cookies and security tokens. These cannot be disabled without impairing your ability to use the platform.
• Functional cookies: Store your platform preferences such as display language, odds format, and session settings. Disabling these may affect your experience.
• Analytics cookies: Used to collect aggregated, anonymised data about how players navigate and interact with the platform. This data is used to identify usability issues and improve platform performance.
• Marketing cookies: Used only where you have explicitly consented, to measure the effectiveness of promotional campaigns and deliver relevant offers.

You may manage your cookie preferences at any time through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in to or using the gk66 platform. gk66 does not use third-party advertising network cookies to track you across external websites.

7 Data Security

gk66 implements a multi-layered security architecture to protect personal data against unauthorised access, loss, alteration, or disclosure. Our security measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and gk66 servers;
• Encryption at rest for sensitive personal data including payment credentials and KYC documents stored on gk66 infrastructure;
• Role-based access controls ensuring that only authorised gk66 staff with a documented business need may access personal player data;
• Intrusion detection and monitoring systems operating continuously to identify and respond to potential security threats;
• Regular security audits and vulnerability assessments of the gk66 platform and underlying infrastructure.

Despite these measures, no online platform can guarantee absolute security. In the unlikely event of a data breach that affects your personal information, gk66 will notify affected players and take immediate remediation action in accordance with applicable obligations.

8 Data Retention

gk66 retains personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:

• Account and registration data: Retained for the duration of the active account relationship, plus five years following account closure to satisfy anti-money laundering record-keeping requirements;
• KYC and identity verification documents: Retained for five years from the date of verification or account closure, whichever is later;
• Financial transaction records: Retained for five years from the date of each transaction;
• Gaming and betting activity logs: Retained for three years from the date of activity;
• Support communications: Retained for two years from the date of the interaction;
• Marketing consent records: Retained for the duration of the consent period plus one year following withdrawal of consent, as evidence of lawful processing.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.

9 Your Privacy Rights

As a gk66 player, you hold the following rights in relation to your personal data. To exercise any of these rights, contact the gk66 support team using the details in Section 14:

• Right of access: You may request a copy of the personal data gk66 holds about you, together with information about how it is being used;
• Right to rectification: You may request correction of any inaccurate or incomplete personal data we hold about you;
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected and where no overriding legal retention obligation applies;
• Right to restriction of processing: You may request that gk66 restrict the processing of your data while a query or complaint regarding its accuracy or lawfulness is being resolved;
• Right to data portability: You may request a copy of your personal data in a structured, machine-readable format for transfer to another service provider, where technically feasible;
• Right to object: You may object to the processing of your data on the basis of legitimate interests, including profiling for marketing purposes;
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

gk66 will respond to all data rights requests within 30 days of receipt. Where requests are complex or numerous, gk66 may extend this period by a further 30 days and will notify you accordingly.

10 Children's Privacy

The gk66 platform is strictly intended for adults aged 21 years and over. gk66 does not knowingly collect personal data from individuals under the age of 21. If gk66 becomes aware that personal data has been collected from a person under the age of 21, the relevant account will be closed immediately, the data will be securely deleted, and any balance in the account will be handled in accordance with applicable procedures.

If you are a parent or guardian and believe that a minor under your care has registered a gk66 account, please contact the support team immediately using the contact details in Section 14.

11 Marketing Communications

gk66 may send you promotional communications about bonuses, new games, seasonal offers, and platform updates, but only where you have explicitly opted in to receive such communications during registration or subsequently via your account settings.

Marketing communications are sent via email and, where applicable, SMS to your registered mobile number. You may opt out of marketing communications at any time by:

• Updating your communication preferences in the Notifications section of your gk66 account dashboard;
• Clicking the "unsubscribe" link included in any marketing email;
• Contacting the support team via live chat or at [email protected] and requesting removal from marketing lists.

Please note that transactional and account-management notifications — such as deposit confirmations, withdrawal updates, and security alerts — are not marketing communications and cannot be disabled, as they are necessary for the secure operation of your account.

12 Third-Party Services and Links

The gk66 platform incorporates games and services provided by third-party studios including Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe. When you launch a game provided by one of these studios, certain technical data (such as your session token and device identifiers) is transmitted to the relevant game provider solely for the purpose of delivering the game experience.

These third-party providers operate under their own privacy policies and data processing agreements. gk66 requires all game providers to handle player data in a manner consistent with the commitments set out in this Privacy Policy and to use player data only for the purpose of delivering the contracted game services.

The gk66 platform does not contain links to external third-party websites. If you independently navigate to an external website, gk66 accepts no responsibility for the privacy practices of that site.

13 Amendments to This Privacy Policy

gk66 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, the updated policy will be published on the gk66 platform with a revised effective date prominently displayed. We encourage you to review this Privacy Policy periodically to stay informed about how your data is being protected.

Your continued use of the gk66 platform following the publication of any amended Privacy Policy constitutes your acknowledgement of and agreement to the updated terms. If you do not accept the amended Privacy Policy, you must discontinue use of the platform and may request account closure.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by gk66, please contact our support team through the following channels:

• Live Chat: Available 24/7 from your gk66 account dashboard — the fastest way to reach us;
• Email: [email protected] — please include "Privacy Request" in the subject line for data rights queries;
• Response Time: Within 1 hour for general queries; within 30 days for formal data rights requests (Bangladesh Standard Time, UTC+6).

All privacy-related communications are handled in English by a dedicated support team operating on Bangladesh Standard Time. For formal data rights requests such as access, erasure, or portability, we recommend submitting your request via email to ensure a documented record of the interaction.